Some people put up with insurance agents who are never there when they need them, always seem to offer vague answers, and make an effort to push insurance that they don't need. I am aware that agents must sell in order to make a living, but there is a point where they can cross the line. When you are talking about the future and safety of your family, you do want the best, but how do you know you're getting that? You can hedge your bets by going with one of the top 10 health insurance companies, but there are bad agents even within the top 10 health insurance companies. There are several things you ought to always ask, and there are some things you ought to never put up with for any reason.
You want insurance salespeople who are there when you need them. You probably won't need them unless something goes wrong, but what could be more imperative than that? When you have car insurance, you want to have a person's name, not the name of a company. You wish to know there are one or two insurance industry agents that you can call at any hour of any day if you have an accident. Imagine being left high and dry because you are getting an answering machine when you call an 800 number, and not knowing if anybody can help you anyhow. Get a name and phone number, or get a new policy.
You want to avoid insurance industry agents that seem disingenuous about what they do. If you get an icky feeling, it's time to find someone else - perhaps from one of the top 10 health insurance companies. We've all met the kind. They seem to be more excited about how many different kinds of policies they can sell you, but don't seem to hear when you say you do not need something, or that you already have that coverage through a manager. These insurance agents are all about their commission, but aren't truly big on service. You may find that they are vague about what the policy covers and what it won't. Be aware of what you are buying, and if you don't get your questions answered it is time to find someone else.
Do not despair though, there are a lot of great insurance agents out there. You can typically tell if someone is going to be present when you need them within the first five minutes of speaking with them. It's the same thing you do when you meet brand-new friends. You already know what they are like. Don't be afraid to go with your gut feelings. If someone appears to be fake or leading you on, you don't want to be friends with them, and you can apply the same thing to locating good insurance industry agents. They are out there, but you do have to find them. You'll be happy you invested the time to do so.
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