Career Angel

For individual privacy I have removed names, and any identifying remarks (all testimonials are true)

Here’s what an HR/Recruitment industry professional had to say:

“Hi Shelley
I am so glad that you have continued with your business in assisting people with career advice and how to approach seeking the right role. It meant a lot to me. Although I have some 15 yrs+ HR/Recruitment experience + career counselling, it is always easier to assist others than to analyse and assist our own situation. Funny, how this is always seems to be the way.

In my situation, I found it very confusing having worked for so many years, returning to study full and part time and then reassessing what the next career step should be. I really appreciated your support, calmness and structured approach.

Most of all I felt that I was not alone and that you were there with me every step of the way. I hope that you realize what a great support you are and how much easier you make a confusing situation called career uncertainty. Your skills and advice in approaching new work opportunities are also invaluable. If I ever find myself in the job market place again, I pray that you are still there. Again, thank you for your support and encouragement.

Best regards

EB”

And what others have said:

Gotta love feedback like this: “resume completed 6 August, starting new job 23 August, 2010.”

feedback from a phone call from a new client 4 August, 2010 “I’m so pleased I met you and came in for session I feel so much more confident now”

feedback on completion of the resume and cover letter, 6 August, 2010
“Thanks Shelley for making the resume process so easy and with your kind words, support and encouragement I’m ready to go out there and get the best job ever!” Francene Karametos (Retail Area Manager)

extract from email received 27 July 2010
“What can X and I say but to; Thank you very much for all your effort & hard work in creating X’s wonderful descriptive covering letter and Resume its Fantastic…” PS (IT)

extract from email on completion of work 24 July 2010 “Thank you so much for all your wonderful work…”JD (food)

and an email update from JD received 30 July, 2010 …”I had an interview yesterday… She said I had a ‘very impressive CV’ … I will be called in next week for a second interview …Thank you so much for your invaluable work! “

email feedback received about finals of resume and letter, 23 July 2010 “Both the letter and resume are absolutely PERFECT!!!! and FANTASTIC !!!!” LS (IT)

text message received 23 July, 2010 13:06 “U got me the job!!! Thank u very much!!!” DSC, long time client (higher education)

email feedback received, 1 June, 1010, “Thank you so much for making my resume SO AMAZING!!!!!” MB, long term client. (sales)

On an invoice returned with payment 31 May, 2010, “Thank you Shelley – you are the best!!” DC – career change and long time client

“Many thanks for the wonderful work which you have done to date
So glad I saw your add- you’ve provided wonderful, prompt & efficient service” DT (Admin Services Manager)

from an email received 24 April, 2010 Good news, I went to the interview with the Dept of T&F  role today…More good news, the resume that you did has been getting lots of great response. I’ve been interviewed for two really high calibre jobs this week. DB (Business Analyst)

Mar 19 2010 – I just received a telephone call from a client I served back in 2005 and she reported that:
“when I was sending out the resume I had written myself I was not getting any interviews, once I started sending out the resume you wrote for me I got interviews EVERYWHERE, it made such a difference , I’d even say AMAZING SUCCESS” JW (security)

“You’re a genius!” Peter K (for some software support work I supplied)

Where do I start!! My first step was picking up the phone and calling my Career Angel – Shelley, my sister had used Shelley’s services 3 years before and loved her work. My initial response when I spoke to Shelley was I don’t know if I want to pay that much, Ill think about it and call you back….Thankfully I did pick up the phone that same hour and called Shelley back, I know now is that her service, mentoring, enthusiasm and end product is priceless.
Our first meeting was a chance for Shelley to establish who I was and what my past, future and present goals and work experience were. We discussed my strengths and weaknesses and broke down exactly what I wanted in a job and how I could facilitate a business in this area. Shelley encouraged me to aim for what I really wanted and believe I can get it. After thinking about my goals and aspirations I realized my main goal was based around being a coach and mentoring people. So that was it Shelley literally put it out there and before I knew it I saw the job advertised on seek and thanks to my career angels great skills and impeccable ability to write a beautiful reflection of my work experience and abilities I got the job!!
What I realized is the importance of a great resume, I know now that the reason I got the call for the interview was because of my resume, it’s the first impression you make and it will determine your impact on that company and that will determine whether they ring you. Thank you Shelley you definitely were my career angel…Dora N (career change)

“Hi Shelley

The attached is fantastic – I really like the way you have summarised the skill set.

followed by:

I am genuinely comfortable with the approach taken – and I thank you very much for your assistance in the wording.  …I see how [your] approach…aligns with [the position level I am seeking]

… when I reviewed it I was a little shocked to have (my emotional attachment) my experience represented in a more condensed manner.  I am really happy with the attached and recommended wording…

I am keen to put the attached to good use and see what sort of response I receive for roles of interest.Please accept my sincere gratitude and appreciation for your assistance with this.Kind regards

Mary L” (career adjustment)

To whom it may concern

RE: Testimonial for Shelley Cox

My professional association with Shelley Cox began in 2004.

During the course of the years that have followed, Shelley has assisted not only me but also my daughter with many applications for various positions within our respective organisations.

Shelley has prepared excellent, unique and dynamic job applications for both of us which have resulted in job interviews and successful attainment of various positions since 2004.

The service provided by Shelley has gone far and beyond the preparation of job applications. Shelley has also provided invaluable training and coaching with interview techniques to assist us in performing at our optimal during job interviews.

Shelley is a vibrant, enigmatic, genuinely caring and understanding person. These character traits are a tribute to her in her capacity to provide career transformations. Her professional conduct and qualifications have been pertinent in us personally discovering our full potential and value in the workplace.

We value Shelley’s positive influence and are extremely grateful for the guidance she provided in both of our professional and private lives. (name withheld on request)

“You are absolutely brilliant
at what you do so Thank You Shelley.” Lia M (long term client career change)

Feedback on my PR writing
“This is a superb PR piece because you’ve made it so newsworthy!…
P.S. Because you have a real talent for this I recommend
specializing in this as a way of generating traffic to your websites.”
Brian T, internet marketer, http://bigsellingconversions.com

Hi Shelley,

Thanks once again for making this task so simple and hassle free for me…with an outstanding result…I’m very pleased with the outcome. MUCH APPRECIATED!
I’ll be sure to let others know.
Cheers…Paul D (hospitality services manager) Donvale, VIC

Hi Shelley

“Thank you so much for the beautiful cover letters.  They look very professional and concise. I couldn’t have done it without you” Kind Regards Rachel L (freelance Language Interpreter)

“absolutely brilliant résumé for Virginia, Shelley”
Sam H – Employment Consultant, Salvation Army Plus – (regularly refers clients)

Hi Shelley

Thought you would like to hear that I am having a 100% interview rate with the resume you prepared for me – I get offered 90% of the jobs too! It also works quickly – 10 minutes after sending it via email I had a call saying: “Come in for an interview, this is the best resume I have ever seen!” Can’t argue with that now can we?

Regards

Peter S (career change) Ferntree Gully, VIC

Good morning Shelley,

Once again I’d like to thank you for such a professionally presented application for this Customs job.
I’ve shown it to quite a number of friends and family, and as such have also recommended your services to them. All have commented on the excellent layout and the thoughtful presentation of the application.  Given the peculiarities of the application requirements, you have compiled an application that both accurately and concisely brings my strengths to the foreground.  Again, very well done.
Will update you with my progression through the selection process which no doubt, will be greatly assisted by the application you prepared.

Oh and just for kicks I’ve added some happy snaps of what I’m letting myself
in for.  Enjoy!

Thanks and Best Regards

Paul M

“Thanks Shelley, I found your expertise invaluable. You listened to my work history,
analysed it and my personality perfectly and put it down in my resume in such a way
that I was totally happy with it”
Warren H, Accounts Officer, Richmond, VIC

Shelley, thanks for your advice and patience, the CV has come up well, no doubt we will speak again soon, thanks, E Jordan (engineer)

Dear Shelley

Thank you for your excellent service I feel I will achieve great results with your assistance.
The cover letters are out of this world!!  I will definitely be passing on the word.
Many, many thanks  Bridget D customer service, Camberwell, VIC

Shelley has provided not only a resume service but has provided advice and contacts in relation to career and investment prospects.  Her service is extremely friendly, efficient and professional and I would recommend her for any future assignments.
Thanks Shelley – L Connolly Accounts Officer, Melbourne, VIC

Dear Shelley

I would like to thank you for the excellent job you did in preparing my CV and Selection Criteria,
which has got me a job with the University of XX as ‘Program Manager – International Education’.
I am very excited about this, as this was my first job application.  As one says, it is the CV that gets one the interview, and you did a great job with it.  Thanks once again and I will keep you informed of my future career moves.  All the best

MD, (career change) Footscray, VIC

“Shelley, You have been a marvel.  Thank you so much for all your hard work,
I am really pleased with the results.”  – Adelie H, Customer service, Glen Waverley,  VIC

“The document has taken shape beautifully … You’ve done a great job, thanks.”
- B Phippen, IT, Essendon, VIC

“Wow, out of 700 applications my resume stood out, I got the interview and
I was offered the job – Thanks Shelley – and the added value you provide … I would recommend to everyone that they have their resume professionally written by you” – Joanne R customer service, Blackburn, VIC

Hey Shelley,

Just thought I’d share my news. I sent one resume away, had a short phone
interview last Tuesday and the interview today.
The appointment was 11am.
I walked out at 3pm and got the job!
Shelley, thanks for the resume and
a big thank you for your positive encouragement
Regards
Colin D Sales Representative

Dear Shelley

“the resume is excellent…i have applied to some companies for management
and administrative jobs the response was great with the new resume.. thanx a lot for that.”
thanks and regards,  Muneer V, graduate, Footscray, VIC

Hi Shelley

Just to let you know that I am washing test tubes for a living next term.
Took them a while to get around to the interviews but they offered me the job there
and then. I am sure a professional resume and selection criteria were what did it,
as it certainly wasn’t current experience! Many thanks
Regards  Fiona McK, (Career Change) Berwick, VIC

Hi Shelley

YES! I got interviews for the first two jobs I
applied for with the articulate résumé and cover letter
you developed for me
- I got a job too, unfortunately, after three months I don’t like it so I’m in the
market again, but shouldn’t be for too long with the materials you put together for me.
Thanks again for all of your positive support.

B Franklin

PS  I forgot to mention that the ongoing mentorship that
you have provided me has been as helpful if not more
so than the resume construction itself! Thank you
again for your words of wisdom and encouragement and
for helping me think outside of the little square that
we all get stuck in sometimes….
Thanks again my resume angel!  Beri:)
(B Franklin, sales, customer service, Camberwell, VIC

Hi Shelley

Just thought I would let you know, a potential employer said the résumé you
put together for me was EXCELLENT and “A breath of fresh air” compared to
what he normally receives.   Thanks
Jo L welfare worker, Box Hill, VIC

“Terrific Shelley, it does fit my thoughts and I love the way you’ve tied in
‘making a difference’ Wow!!!” John C– commenting on cover letter
prepared for an APS Level 6 position, Adelaide, SA

Hi Shelley,
Thanks once again for making this task so simple and hassle free for me…
with an outstanding result…I’m very pleased with the outcome.
MUCH APPRECIATED!
I’ll be sure to let others know.
Cheers…Paul D. Donvale (hospitality services manager)

some of the thank cards sent to careerangel

CHRISTIAN R SUCCESSFUL!!!!!

Hi Shelley,

I’m sending you an e-mail to let you know that I was successful in receiving an
invitation of employment with xxx as an Allocation Officer.

Below is a Timeline of what occurred…

Tuesday: Resume completed
Tuesday Evening (8pm): Sent Resume and Cover Letter to first job application
Wednesday (10am): Receives call for a job interview
Thursday: Company presentation followed by a successful interview

Following Wednesday: Received call advising of employment offer

As you can see above it didn’t take long for me to get the job offer.
There were 9 applicants and they only took in 2.

I just want to say a big “Thank you” for creating my Resume and the
excellent service you provided. I will definitely recommend you to anyone
looking to further their career.  Thanks Again,  Christian R – Graduate, Caulfield, VIC

“3 generations and 6 members of my family have had resumes created by
Shelley of Career Angel – myself, my husband, my father, my nephew,
my brother-in-law and my sister – and we all got jobs – we wouldn’t trust
anyone else to help us with our personal marketing”

Kerry-Ann A, Photographic Retail Specialist, Geelong

Hey Shelley
I’m very happy with the CV that you have provided me its given it the professional touch which I couldn’t have done myself and its also been tailored to an education position.
Again thank you kindly for all your hard work and making me look a hell of a lot better than I really am. Linda (Linda H) Graduate Teacher, Blackburn, VIC

Hi Shelley,
it is Rosemary S here.  I know that it has been a long time but I just wanted to
let you know that I have secured my “dream” job.  It is with a retirement village as
Assistant Manager.  I ventured into other areas since I last saw you, but knew that
they were not for me.  This came up and although I was a little hesitant at my
qualifications I decided that “yes” I could do it.  So thank you for your words of
encouragement and seeing in me that I was definitely on the right path.  I can now look
only forward doing something that I know I will love, of course it all became possible
through your wonderful work on my resume.  Again many thanks,
Cheers,  Rosemary S, Ringwood, VIC (career change)

Dear Shelley,

Thank you for all your positive and constructive support and assistance, it has been invaluable.

You certainly do deliver to your clients, and give that extra!
Will give you a call after the interview and let you know how I went. Regards (Greg accepted this job offer)

And also   Just a short note of thanks and appreciation for all your positive and constructive support and professional assistance.  Giving that extra will provide your business guaranteed success.  Without hesitation I would recommend your professional services.  Once again thank you
Greg T – Procurement Management, Balwyn, VIC

Hi Shelley

Thanks for your promptness today.  You certainly know how to compile letters
Appreciate your promptness and professionalism.
Jo S, Croydon, VIC – 2 cover letters prepared at short notice for credit management roles

Hi Shelley,

I absolutely love your work!!! and thank you for being flexible to get
things done.  I don’t know what I could have done without you…
I’m totally happy with the cover letter. What you have done is far more powerful than just addressing dot points.  As for resume, I love your extra inputs. I knew your magic brain could do it!!!
I love what you’ve done, Shelley!!!! Your wording is amazing…
Thanks again for your support!

H Terao, Adelaide, SA
(graduate Environmental Scientist)

Hi Shelley
I love what you have done so far. You have managed to put job role into a profession.
I was inspired and felt so confident after reading it.
And 6 months later …In regards to the CV, I have received really good feedback.
I went for three interviews with Cotton On, who were wowed by it!…
hanks again  P.S Your interview notes were extremely helpful.
And when she came for some follow up services…
“the CV has increased my confidence and my performance at work” and
“Thank you I find your help invaluable”
K D’Costa (fashion retail manager and visual merchandiser)

Hi Shelley,

Thank you for sending the amended criteria promptly. I had a look and I think its excellent. Thank you for your time and effort. I may need your help in the future.
Have a good day Rohan W( research engineer)

Dear Shelley,

Thank you very much for your help in attaining my new role at the
University.

Having tried and struggled for some years to apply for roles within
universities and the public service with Zero success – ie:
rejection letters. I found writing Cover Letters, CVs and responding
to Selection Criteria a complete nightmare and have never excelled at
marketing myself. And always a stressful experience.

When I saw your advertisement for resume and selection criteria assistance, combined with feeling that I just could no longer go on in my current role, I thought I would give it a go.

The result has been simply astonishing! I asked for your assistance on 6 jobs because
I expected rejections for most – not so that I can pick and choose the job that I want.
The response to my applications that you wrote were so positive and resulted in
interviews for 4 of the 6 jobs. Even the 2 I didn’t get interviews for gave me a positive
response when I called to see why. One of the 4 withdrew the interview because the
government withdrew the vacancy and the manager called me personally to apologize, thank me for such a fantastic application and asked if he could hold on to it in case the vacancy comes up again.

Many of my friends are now so amazed at the results I attained through you that they are asking me for your details which I have been very happy to pass on.

Through you, I not only have a number of examples of professionally written Cover letters,
CVs and Selection Criteria responses for my future, but I now have my dream job in a university and it is the first time in my life that I have looked forward to starting in a new role!

I really don’t know how to thank you as words are just not enough. I must acknowledge all the encouragement that you gave to me and all the positive energy that you have imparted to me. We all know that work takes up a third of our lives, so I can seriously say that my experience in using your services has been one of the best decisions and investments that I have ever made –worth every cent!

Kind regards,
Dom S-C
(career change to Public Service)

Hi Shelley

Just to let you know I have landed my dream job, all thanks to your fantastic
résumé and I got to second interview stage for every application I sent.
Thank you, Belinda B (client since 2003) and after an update in 2009
..”as always you do a great job updating my CV. Thanks a million…”

Feedback
This is the way to get an interview (I prepared cover letter and résumé)…

“The job has been open for a couple of weeks.  They have interviewed several people for the position and have got to the stage of short listing.  As the position is still open and I sent my application last night they looked over it and liked what they heard and have decidedto interview me up against the short listed applicants.   She asked me a couple of questions overthe phone this morning which I have forgotten what they were.  It was the most amazing way of securing an interview and to still interview me when they have reached the final stage of the process.”
“All of your help was very beneficial”
J Orr (career move into professional radio)

Hi Shelley,
I’m really impressed with the résumé…Thank you.
Dinesh N (IT Graduate) on viewing first draft of résumé.

thank you Shelley!

We will definitely keep you updated! I am highly recommending you to friends
and family.  Once again thank you so much.

Donna D and Chris T

Dear Shelley
Just a quick note to say thank you.
I appreciate all the work we have done together and for your commitment, enthusiasm and honesty!
I am extremely proud that I have achieved my dream to work in the airline industry.
The sessions we spent together were certainly valuable.
Thank you, you are an amazing career angel!!
- Diana C (career change from family business to travel industry)

Hi Shelley,
Thank you so much for all the work done I really appreciate your words of encouragement.
I feel confident about what is ahead of me.

Thanks for forwarding the KSC it is great.  Shelley I could never have put my experience into
such strong words as you have, seeing my experience on paper gave me a lot of confidence
at a time that I have been made redundant.

S DeSilva

—————————————

“Hi Shelley!
how are you?
i just wanted to thank you heaps for everything!
i got my first preference for internship – Southern Health!
I also had an interview at all 6 places (3 of which were shortlisted candidates only)
I hope you have a wonderful week,
and i will definitely contact you again in the future regarding future job interviews/applications
thanks again

Sarah A

” I just sent the cover letter and the resume – they were great. I have got a good feeling about this opportunity it would be the best step towards what I want to do!!! Im very excited… Thankyou for all your time, effort and great feedback, you have really been a great mentor and coach…all the information that you provide me with is so valuable… I will definitely keep you updated..”

Dora N

“Shelley you have helped me greatly with my resume.  Your feedback and follow up have been excellent as are your manner and professionalism.  You were prompt and concise in your efforts and it was a real pleasure to work with you.

Jacqueline D

PS: Thanks Shelley you helped me greatly!!”

Hello Shelley,

“I thoroughly enjoyed Saturday’s session, you are extremely motivating and inspiring – Thank you.  I cannot wait to complete my task this week and hopefully we will have lots to discuss next week.

Thank you and have a great week.”

Kind regards

DIANA C

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